TRUE EARN Logo

Privacy Policy

Your privacy matters to us.

Last Updated: September 4, 2026

1. Introduction

TRUE EARN ("we," "us," or "our") is a rewards and monetization platform designed to connect users with earning opportunities, digital rewards, and a transparent reward experience. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our platform, website, mobile application, and related services (collectively, the "Services").

By using TRUE EARN, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

Important: TRUE EARN does not guarantee a fixed amount of income or fixed daily earnings. Reward availability, eligibility, value and completion requirements may vary depending on partner offers, advertiser demand, location, device, user eligibility and other factors.

2. Information We Collect

We collect information that you provide directly, information collected automatically through your use of the Services, and information from third-party partners. The exact information collected may depend on how you interact with TRUE EARN and its services.

We collect information to operate, improve, and personalize our Services, verify reward eligibility, prevent fraud, and provide support.

3. Information You Provide

You may provide us with information when you:

  • Create or manage a TRUE EARN account
  • Complete tasks, offers, or surveys
  • Submit redemption requests
  • Contact our support team
  • Participate in promotions or feedback activities

This information may include your name, email address, user ID, and any other information you choose to provide.

4. Google Account / Authentication Information

TRUE EARN may use Google Account authentication to allow users to sign in securely. When you use Google authentication, we may receive information from Google such as your name, email address, and profile picture (if you choose to share these).

We use this information to create and manage your TRUE EARN account, personalize your experience, and verify your identity. We do not store your Google password.

5. Device and Technical Information

When you access TRUE EARN, we may automatically collect technical information including:

  • Device type, model, and operating system version
  • IP address and network information
  • App or browser version
  • Device identifiers (such as advertising ID)
  • Language and time zone settings

This information helps us ensure compatibility, improve performance, and maintain security.

6. App Usage and Activity Information

We collect information about how you interact with TRUE EARN, including:

  • Pages or screens viewed and features used
  • Task and offer completion history
  • Reward and transaction records
  • Redemption activity
  • Time spent on specific activities

This data helps us understand user behavior, improve our platform, and provide relevant reward opportunities.

7. Reward and Task Information

We collect information related to your participation in reward activities, including:

  • Tasks you have completed
  • Offers and surveys you have engaged with
  • Reward points or coins earned
  • Reward redemption requests and status
  • Partner activity and verification status

This information is used to credit rewards, prevent fraud, and maintain accurate reward records.

8. Redemption Information

When you redeem rewards through TRUE EARN, we collect information necessary to process your redemption. This may include:

  • Redemption method selected
  • Amount or value being redeemed
  • Contact or account details required by the redemption provider
  • Transaction status and history

Redemption processes may involve third-party providers who have their own privacy policies.

9. How We Use Information

We use the information we collect for purposes including:

  • Providing, maintaining, and improving our Services
  • Processing and tracking rewards and redemptions
  • Verifying user eligibility and preventing fraud
  • Personalizing your experience and showing relevant offers
  • Communicating with you about your account and activities
  • Providing support and troubleshooting
  • Analyzing usage patterns and improving performance
  • Complying with legal obligations

10. Reward Verification and Fraud Prevention

TRUE EARN takes reasonable measures to verify reward activities and prevent fraudulent behavior. We analyze user activity patterns, device information, and other data to detect potential abuse.

This may include reviewing task completion patterns, identifying suspicious account behavior, and working with partners to validate reward eligibility. These practices help maintain a fair ecosystem for all users.

11. Third-Party Partners and Offerwall Providers

TRUE EARN may work with third-party providers such as offerwall providers, advertising partners, redemption providers, and technology/service providers. These partners may collect information directly from you through their own services.

Third-party services have their own privacy policies and data practices. We encourage you to review the privacy policies of any third-party services you interact with through TRUE EARN.

12. Advertising and Analytics

We may use analytics providers to help us understand how users interact with TRUE EARN. These providers may collect information about your use of the Services.

Advertising partners may use cookies, device identifiers, and other technologies to deliver relevant ads. You may have options to limit ad tracking through your device settings.

13. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

  • With Partners: To enable reward offers, redemptions, and other platform features
  • With Service Providers: Who assist us in operating our Services
  • For Legal Compliance: When required by law or to protect rights and safety
  • With Your Consent: When you explicitly authorize sharing

We require third-party partners to process information in accordance with applicable privacy laws.

14. Data Security

We take reasonable technical and organizational measures to protect information from unauthorized access, alteration, or destruction. These measures include access controls, authentication protocols, secure backend processing, fraud prevention monitoring, and protection of sensitive system credentials.

While we strive to protect your information, no system is completely secure. We encourage users to maintain strong account credentials and report any suspected security issues.

15. Data Retention

We retain personal information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of information and applicable legal requirements.

After account closure or deletion, we may retain certain information for legitimate business purposes or as required by law.

16. Your Privacy Choices and Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. You may also have the right to object to certain processing activities.

To exercise any applicable rights, please contact us using the information provided in the "Contact Us" section. We will respond to requests in accordance with applicable laws.

17. Account and Data Deletion

If you wish to delete your TRUE EARN account and associated data, you may contact us through the official support channels. We will process deletion requests in accordance with applicable laws and our data retention policies.

Please note that some information may be retained for legitimate business purposes, fraud prevention, or legal compliance after account deletion.

Note: The account deletion process will be updated as TRUE EARN's final deletion mechanisms are implemented. Users will be informed of the official deletion process when available.

18. Children's Privacy

TRUE EARN is not intended for users who are not legally permitted to use the service under applicable requirements. Users must meet the applicable minimum age requirements for their jurisdiction.

We do not knowingly collect personal information from individuals under the applicable age of consent. If we become aware that we have collected such information, we will take reasonable steps to delete it.

19. Third-Party Links and Services

TRUE EARN may contain links to third-party websites, offers, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with through our platform.

20. International Data Processing

TRUE EARN operates globally, and information may be processed in countries where we or our partners have operations. We take appropriate measures to protect your information in accordance with applicable privacy laws.

By using TRUE EARN, you acknowledge that your information may be transferred to and processed in countries outside your country of residence.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. We will post the updated policy with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of TRUE EARN after changes indicates your acceptance of the updated policy.

22. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through our official support channels:

We aim to respond to privacy-related inquiries in a timely manner.